While brands have started offering options like buy-online-pickup-in-store, and retailers like Amazon have implemented locker services to aid with package pickup, it appears it hasn't been enough to curtail the rampant loss.
Nationwide, more than 1.7 million packages disappear every day, contributing to a total of $25 million in lost goods and services, the report found. Reporters Winnie Hu and Matthew Haag found that in New York City alone, more than 90,000 packages 'disappear without explanation' each day - an increase of 20% from 2015. It often indicates a user profile.Ī growing percentage of packages are going missing in major cities like New York Washington, DC and Denver, and it's becoming a major problem for retailers like Amazon.Īccording to a New York Times report published Tuesday, an estimated 15% of all online shopping deliveries in urban areas fail to reach their final destination due to theft or logistics issues. Account icon An icon in the shape of a person's head and shoulders.
